Frequently Asked Questions (FAQs)
What does "refurbished" mean?
Refurbished hardware refers to pre-owned devices that have been professionally restored to working order. They are thoroughly tested, repaired if necessary, and cleaned to ensure they meet our quality standards.
Is Refurbished Hardware Reliable?
Our refurbished products go through rigorous testing and quality assurance processes to ensure they perform like new. They come with a warranty and our commitment to customer satisfaction.
What warranty do refurbished products come with?
All our refurbished products come with a worry-free 90 Day warranty. Additionally, we offer 1 Year Warranty at additional cost for extra piece of mind.
How can I place an order on RefurbCo?
To place an order, simply browse our website, add the desired products to your cart, and proceed to checkout. Follow the prompts to enter your shipping information and payment details.
What Payment Methods Do You Accept?
We accept a variety of payment methods including credit/debit cards, net banking, UPI, and popular e-wallets.
Do You Offer Technical Support?
You can reach our support team via chat, email, or phone for any troubleshooting assistance.
How can I track my order status?
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's website.
Do I need an account to shop at RefurbCo?
No you don’t. We offer our customers a guest checkout option where it is possible to buy products without having to register an account, But we would love for you to register with us, so you can get latest offers and deals on items.
Can I Cancel or Modify My Order?
If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been processed or shipped.
What Should I Do If I Receive a Defective Item?
If you receive a defective item, please contact our customer support team immediately. We will assist you with returning the product and getting a replacement or refund.
How Do I Contact Customer Service?
You can contact our customer service team via email at [email protected], by phone at +91 87915 18791, or through our website’s chat feature. Our team is available to assist you during our business hours.